Policies & Procedures News

“Requests are noted but not guaranteed.”  That phrase appears on the bottom of Disney Vacation Club reservation confirmations and similar statements appear on DVCMember.com, in the Public Offering Statement and are verbally communicated by Member Services representatives.  It’s DVC’s way of saying that you can request a Downtown Disney view at Saratoga Springs or an Epcot view at the Beach Club Villas, but whether you receive such a room or not is in the hands of the resort staff.  At least, in some cases it’s in the hands of the resort staff.  After all, at the BoardWalk you can book a Preferred BoardWalk View and be guaranteed the picturesque view of Crescent Lake.  And guests at Disney’s Animal Kingdom Villas have their own Savanna View category designed to put them in front of the animals.  Why not all resorts?  Well, first let’s take a brief look at the evolution of this animal we’ll call “booking categories” in the history of DVC.

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DVCMember.com Unavailable

Have you visited DVCMember.com lately?  Well, neither has anyone else. 

For the benefit of those who may be sitting at home wondering if their computer is at fault, the DVC site has actually been down for several days now.  And even when the site was functional late last week, all vacation planning information was inaccessible.  At this time there is no word from Disney as to when the problems will be resolved.

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DISBoards member "drusba" had the foresight to contact DVC for clarification on how the new banking guidelines will be implemented.  They had previously announced that the new rule (ability to bank 100% of points in first eight months of Use Year) would be implemented on January 1, 2008.  But does that mean it applies across-the-board on that date or goes into effect with 2008 Use Years?

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