Policies & Procedures News

Last week we reported on a rumor that DVC Member Services would begin asking for names, addresses and phone numbers of all listed guests when booking a trip using DVC points.  While many members have reported that they were asked for additional information when booking trips after January 1st, DVC has been somewhat inconsistent in the application of this new rule.  Upon questioning one Member Services representative as to whether addresses and phone numbers were required for listed guests, the response received was “oh, no…we just need their names so that it can be passed to the resort for printing on a room key.”

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