DVC Policies & Procedures

No Change to Check-in Time

Recently some rumors popped-up on line suggesting that Disney Vacation Club resorts were moving the published arrival time from "after 4pm" to "after 5pm."  DVCNews.com contacted a DVC executive who confirmed that there is no truth to this rumor. 

No changes have been made to the listed arrival times.  DVC resort staff will continue to make every effort to get members into their rooms as early as possible, with the goal being to accommodate all guests by 4pm daily.

On-line Check-in Launches

DVCmember.com has now launched the on-line check-in service. Members may now check-in up to 10 days before their scheduled arrival date through a link when accesssing their reservation information. Members will be able to add room requests, review reservations, and enter celebration information.

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BLT Reservations Temporarily On-Hold

A note posted to DVCMember.com indicates that DVC Member Services is not accepting reservations for the Bay Lake Tower on Monday, February 9, 2009:


Bay Lake Tower at Disney's Contemporary Resort transactions unavailable Monday, February 9

Due to an unexpected system challenge, Member Services is unable to accept Vacation Points or cash reservations on Monday, February 9, for Bay Lake Tower at Disney's Contemporary Resort. Additionally, previously booked reservations cannot be modified and new waitlist requests cannot be created. Our IT teams are diligently working to resolve the situation as quickly as possible. Members can call Member Services on Tuesday, February 10, for further assistance. We apologize for any inconvenience this may cause.

BLT, THV Reservations Begin

Today Disney Vacation Club has begun accepting reservations from owners at the Bay Lake Tower at Disney's Contemporary Resort and the Treehouse Villas at Saratoga Springs for their respective Home resorts.  Owners can now book check-in dates up through January 8, 2010 at the two newest DVC properties. 

Other DVC members can begin booking these two properties on February 22, 2009, up to 7 months in advance of their desired arrival date.  

Expect busy signals and long on-hold times as many members begin booking these locations for the first time.