DVC Policies & Procedures

Grocery Delivery Lists Updated

Prior to their scheduled arrival, Disney Vacation Club members can arrange to have groceries delivered to their villa from the resort general stores.  Grocery lists have recently been updated to include all DVC resorts including the recently-opened Grand Californian and Bay Lake Tower.

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Member Services Adds Hour for 2011 Cruises

On Monday, September 28 Disney Vacation Club Member Services will open at 8am eastern--one hour earlier than usual--to accept reservations for the 2011 Disney Cruise Line voyages.  Monday marks the start of the DCL booking period for Sliver level Castaway Club members and the general public.  Additional details follow.

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DVC Hurricane Policy

The 2009 hurricane season is a little more than half over, and thankfully the impact on US residents has been extremely light.  Still the possibility exists for Disney vacations to be impacted by the elements between now and the end of November.  With that in mind, let's take a look at Disney Vacation Club's policies regarding the cancellation and re-scheduling of trips impacted by hurricane warnings.

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