Disney Vacation Club's direct sales of points faces stiff competition from the resale marketplace. Buyers can often purchase a nearly identical product for a fraction of DVC's direct sale prices.
One of the tactics that Disney seemingly uses to discourage resale purchases is to delay the administrative process of transfering ownership. Between slow responses to the mandatory Right of First Refusal and lethargic post-closing recognition of the change in owners, it will often be 90-120 days from the orignal offer to the point where the new owners can make their first reservation. While there does not appear to be anything illegal about such delays, are the proper?
Topic: Is it appropriate for Disney to stretch-out the resale purchase process while giving more favorable treatment to direct buyers (who tend to pay much higher prices)?
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Thu, May
