Members visiting Walt Disney World or making Disney Vacation Club reservations over the holidays should check out the list of services and benefits which are impacted by Christmas and New Year's.
Following is a list of services which may be interrupted in the days surrounding Christmas and New Year's:
DVC Member Services, Member Accounting and Member Administration: Closed starting at 3:00pm on Tuesday, December 24, 2019. DVCMember.com website should remain available, except during scheduled maintenance periods. All departments will reopen at 9:00am Eastern on Thursday, December 26.
Member Services, Member Administration and Member Accounting will close at 3:00pm on Tuesday, December 31, reopening at 9am on Thursday, January 2, 2020.
Disney Vacation Club owner perks: Although Disney Vacation Club does not provide a concise list of blockout dates, member perks and discounts are often suspended on Christmas Day and New Year's Day. Members are advised to speak with a Cast Member before assuming that dining and merchandise discounts will apply.
Top of the World Lounge: On December 30, access to Top of the World Lounge is available only to guests staying at Bay Lake Tower at Disney's Contemporary Resort. On December 31, the outdoor Observation Deck will be available to resort guests for viewing of the 6:30pm fireworks only. Lounge access on 12/31 is restricted to those attending a paid dining event. Member availability in 2020 has not yet been announced.
DVC Member Pool Hopping: All pool hopping is suspended from December 18, 2019 through January 2, 2020.
Walt Disney World Gold Pass: Admission to the Walt Disney World theme parks is not available from December 19, 2019 through January 2, 2020 for those using the Gold annual pass.
Tables in Wonderland: All discounts are blocked-out on December 24-25 and December 31-January 1. On these dates, the 20% meal discount is not offered, and all valet & parking perks are suspended.
Additional restrictions may apply.