Ceramic mugs and glasses have been removed from a number of Disney Vacation Club resorts, replaced with paper and plastic products.
Update 4/26: Response from Disney has been added to story.
Aulani Deluxe Studio supplies
It appears that glassware is being removed from Deluxe Studio villas at select resorts, replaced with disposable coffee and water cups. Feedback from readers identifies Aulani, Disney Vacation Club Villas and Disney's Saratoga Springs Resort & Spa as being impacted by this change.
Thus far, the apparently policy change has not expanded to all Disney Vacation Club properties. Guests recently staying at Copper Creek Villas & Cabins, Disney's Beach Club Villas and Disney's BoardWalk Villas report finding the typical array of glassware inside their rooms.
Nearly a decade ago, DVC took steps to remove the glasses and mugs from Deluxe Studio rooms. At the time, Disney claimed that hand washing of such items was deemed insufficient to meet new cleanliness standards. Member outrage ensued and Disney ultimately reversed the policy, going so far as to install glass washing machines at resorts which previously lacked such equipment.
A Disney spokesperson confirmed the changes at both Aulani and Saratoga Springs. This does not represent an official policy change, rather the use of disposable cups has been implemented on a trial basis. Disney Vacation Club "will pay close attention to our members' feedback before making any permanent changes."
Deluxe Studio villas are equipped with only a small bar sink and no in-room dishwasher. Other supplies include paper plates, paper bowls and plastic dining utensils. Larger DVC rooms including One, Two and Three Bedroom villas are all outfitted with dishwashers, and feature traditional glass & ceramic dishware.
