Disney Vacation Club has made both positive changes (added Animal Kingdom Villas to program, larger AKV rooms, AP discount, free Internet, improved sofabeds,
improved mattresses and linens) and negative changes (banking window, transfer policies, $95
booking fee) in recent years. And the jury is still out regarding the impact of changes like the new booking policy based on arrival date.
Topic: Overall do you think members are better or worse off than they were three years ago?
