Last week we learned that Disney Vacation Club Vice President Claire Bilby would soon be departing. On February 1 executive Ken Potrock will assume the top DVC leadership position.
In her relatively short 18 month tenure with DVC Bilby earned a reputation as being very member-friendly, introducing numerous new perks and resort enhancements. But new managers often bring new philosophies.
Topic: If you could offer one piece of advice to Ken Potrock, what would it be?
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