DVC Hurricane Policy

The cleanup from Hurricane Harvey has barely begun and now we have Hurricane Irma waiting in the wings.  This seems like a wise time to review Disney Vacation Club's policy regarding weather-related cancellations. 

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Following is DVC's official policy on reservations impacted by a hurricane:

From June 1 to November 30, in the event a hurricane warning is issued by the National Hurricane Center for the Orlando area, Vero Beach area, Hilton Head Island, Oʻahu or for the Member's place of residence within 7 days before the scheduled arrival date, the Member may call Member Services at (800) 800-9800† or (407) 566-3800† prior to Check-In to cancel or reschedule, based upon availability, their Disney Vacation Club Resort reservation without any cancellation or modification penalty.

Just call Member Services at (800) 800-9800† or (407) 566-3800† as indicated above. If you were planning on staying at a Member Getaways destination and a hurricane warning is issued for that destination, please also contact Member Services.

PLEASE NOTE:

  • We cannot guarantee availability of similar accommodations for the new travel dates.
  • The policy does not apply to certain special events and dining experiences (e.g., the Member Cruise).
  • This policy pertains to hurricane warnings only. Other weather advisory levels are handled on a case-by-case basis and Members should contact Member Services.

While this is the formal policy, note that Disney Vacation Club has been known to make other exceptions when deemed appropriate.  In other words, it doesn't hurt to call DVC and plead your case if you expect your trip to be impacted by a severe storm or its aftermath.  


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