Christmas 2018 holiday hours & restrictions

DVC Policies & Procedures

Christmas is upon us!  Here is a list of Disney Vacation Club services and member perks that are affected by the holiday season.  

Disney Christmas

Following is a list of impacted services during the Christmas holiday and surrounding days:

DVC Member Services, Member Accounting and Member Administration:  Closed starting at 3:00pm on Monday, December 24, 2018.  DVCMember.com website should remain available, except during scheduled maintenance periods.  All departments will reopen at 9:00am Eastern on Wednesday, December 26.  



Member accounting will close at 3:00pm on Monday, December 31. Member Services and Member Administration will close at 5:00pm. All departments reopen at 9am on Wednesday, January 2, 2019.

Disney Vacation Club owner perks:  All Disney Vacation Club member perks and discounts are suspended on Christmas Day and New Year's Day.

Top of the World Lounge:  On December 30 and 31, access to Top of the World Lounge is available only to guests staying at Bay Lake Tower at Disney's Contemporary Resort.  Member availability in 2019 has not yet been announced. 

DVC Member Pool Hopping:  All pool hopping is suspended from December 21, 2018 through January 2, 2019.  

Tables in Wonderland:  All discounts are blocked-out on December 24-25 and December 31-January 1.  On these dates, the 20% meal discount is not offered, and all valet & parking perks are suspended. 



Additional restrictions may apply.  

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