Policies & Procedures News

DISBoards member "drusba" had the foresight to contact DVC for clarification on how the new banking guidelines will be implemented.  They had previously announced that the new rule (ability to bank 100% of points in first eight months of Use Year) would be implemented on January 1, 2008.  But does that mean it applies across-the-board on that date or goes into effect with 2008 Use Years?

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Member Services representatives have begun communicating with members about changes to the waitlist process effective on June 1, 2007.  The most noteworthy change is that DVC will no longer contact members via telephone giving them the opportunity to accept or decline the available room.  All waitlist requests will be set-up to automatically confirm when (if) the requested accommodation becomes available. 

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