Policies & Procedures News
For those who may have missed it, the Spring 2008 issue of Disney Files magazine is finally available for download at DVCMember.com. The mag is in PDF format which can be viewed on any computer with the proper document reader software installed (visit www.acrobat.com for details.)
To find the PDF, log into DVCMember.com and click on the "News" menu. The link to Disney Files can be found at the bottom of the page.
The hardcopy edition of the Spring '08 Disney Files was sent to members around the beginning of March. The Summer issue is scheduled to be mailed very shortly.
For years the DVC Public Offering Statement has included vague prohibitions of "commercial" renting of DVC points without truly defining what constitues commercial activity. It now appears that DVC has taken steps to define commercial point renting, as well as sanctions against members who violate those rules.
Back in early-December, DVC posted the points charts for its non-US theme parks on DVCMember.com. However, the charts were removed a few days later, leading to speculation as to the reasoning behind the removal. The charts have now returned, confirming suspicions.
Here's a reminder that throughout month of January members are beginning to make their 11-month reservations for December 2008. On most mornings DVC Member Services will be very busy, with wait times often reaching or exceeding an hour. Those needing to contact Member Services regarding issues which are not time-sensitive are encouraged to call in the afternoon.
Call volumes typically return to normal shortly after February 1st.