Member Services hours set to expand

Beginning next month, Disney Vacation Club is expanding operating hours of its Member Services division.

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Effective Sunday, September 10, 2017, DVC Member Services will extend its operating hours until 9:00pm (Eastern) on weekdays and 7:30pm on weekends.  This represents a 90 minute daily increase over the prior closing times of 7:30pm weekdays and 5:30pm weekends.  

The revised schedule is as follows:

Monday - Friday:  9:00am to 9:00pm Eastern

Saturday - Sunday:  9:00am to 7:00pm Eastern

Owners can also reach-out to Member Services via email and online chat by visiting  

Online reservations are available daily beginning at 8:00am Eastern, subject to the 11 month Home resort booking window and 7 months at non-Home destinations.  

Note: The original version of this story stated that the hours were being extended to 7:30pm on weekends.  This has been corrected to reflect a 7:00pm closing time on Saturdays and Sundays.

DVCNews Reader Comments:
Re: Member Services hours set to expand -- denlo
2017 Aug 17 04:08:29 PM
Those extended hours are nice for members that work. Although I don't think it really helps members west of the Rockies.
Member services -- Yankeegirl
2017 Aug 21 04:33:52 PM
Whoo hoo.....makes me happy! Might make the earlier hours less congested. And I really like being able to chat online!
Extended DVC Member Hours -- chris_public
2017 Aug 21 08:49:58 PM
very happy to hear of the extra 90 minutes which gives working folks time to eat dinner and call DVC.
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