COVID-19 Points Management Recap

Throughout 2020, Disney Vacation Club has revealed a variety of exceptions, extensions and restrictions to member point usage as a result of COVID-19. Inside is a summary of how those policies are applied to each of the fifteen DVC resorts. 

Bay Lake Tower

 

Disney's Hilton Head Island Resort
Disney's Vero Beach Resort

(Reopened June 15, 2020)

Policy applies to points used for arrivals scheduled between March 12 - June 14, 2020, which were cancelled after February 29, 2020.  

  • Points from April, June, August, September and October 2018 Use Years which were banked into 2019 will be extended to November 30, 2020.
  • Points from April, June, August, September and October 2019 Use Years will be extended for one year past the current expiration.

All Walt Disney World Resorts

(Reopened June 22, 2020)

Policy applies to points used for arrivals scheduled between March 12 - June 21, 2020, which were cancelled after February 29, 2020.  

  • Points from April, June, August, September and October 2018 Use Years which were banked into 2019 will be extended to November 30, 2020.
  • Points from April, June, August, September and October 2019 Use Years will be extended for one year past the current expiration.

 Aulani, Disney Vacation Club Villas

(Reopened November 1, 2020)

Policy applies to points used for arrivals scheduled between March 12 - October 31, 2020, which were cancelled after February 29, 2020.  

  • Points from April, June, August, September, October & December 2018 Use Years which were banked into 2019, as well as February 2019 points which were banked into 2020. These points will all be extended to February 28, 2021.
  • Points from April, June, August, September and October 2019 Use Years will be extended for one year past the current expiration.

Villas at Disney's Grand Califorian Hotel & Spa

(Reopening December 6, 2020)

Policy applies to points used for arrivals scheduled between March 12 - December 5, 2020, which were cancelled after February 29, 2020.  

  • As of this writing, Disney Vacation Club has not announced any additional extension for 2018 points--banked into 2019--which subsequently expired in mid-2020. Grand Californian will not reopen before the November 30 extension date applied to most other resorts. Barring some future announcement extending these points, they may be forfeit. 
  • Under the blanket policy, points from April, June, August, September and October 2019 Use Years will be extended for one year past the current expiration.

For all Home resorts and Use Years, Disney Vacation Club has imposed a temporary restriction which limits future borrowing to 50% of the points in each contract. No ending date for this policy has been revealed. 

In recent months, Disney Vacation Club has allowed cancellations inside of 30 days without applying the Holding Account restriction, banking of points beyond the first 8 months of the Use Year and reversal of borrowing transactions. However, none of these policy exceptions are documented and they are subject to change at any time. Members with at-risk points are encouraged to contact DVC Member Services to discuss options currently being offered. 

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