| November 02, 2009
Disney Vacation Club is cautioning members regarding a potential scam in which members are being contacted by individuals purporting to be DVC representatives. Members are advised to withhold providing any personal or financial information until they have verified the identity of the caller. Details follow.
Fraudulent Letter/Phone Call Advisory
Members who receive a letter stating that they've won a "Travel Passport Cash Giveaway," should be aware that this is a fraudulent letter.
In addition, Members may receive an unsolicited call from someone who purports to be a Disney Vacation Club Cast Member. Members who receive this letter or receive an unsolicited phone call should report the letter or phone call to their State Attorney General and the Federal Trade Commission.
Members who receive a phone call from someone purporting to be from Disney Vacation Club and asking for personal or financial information should not give the person any information if they doubt that the person is an authorized Disney Cast Member, and they should call their State Attorney General's Office. Members may confirm whether or not the call is from a Disney Cast Member by calling Disney Vacation Club and ask to speak to that Disney Cast Member.
Members are always welcome to contact Disney Vacation Club to verify the validity of a contest or offer.
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