Aulani reservation glitch

DVC Policies & Procedures

If you are having trouble reserving a room at Aulani, Disney Vacation Club Villas using the online tool at DVCMember.com, you are not alone.  

Disney Vacation Club is currently experiencing problems accepting reservations for Aulani via the member website.  Inquiries placed to DVC Member Satisfaction yielded the following reply:

Thank you for contacting DISNEY VACATION CLUB®.  

We appreciate your interest in a DISNEY VACATION CLUB Resort. We apologize for any inconvenience. We are experiencing some challenges with confirming reservation for Aulani, DISNEY VACATION CLUB Villas, Ko Olina, Hawai'i. Our IT Department is working on resolving the challenges. We do not know when the challenges will be resolved. You can keep trying to book a reservation throughout the day. 



Once again, we apologize for any inconvenience and we appreciate your understanding.

No additional details were provided, nor is there any estimate on when the issue will be resolved.   

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