Beginning in 2009, we've used online check-in for almost all of our Disney trips, both cash stays and DVC stays. When we've made room requests, those requests have generally been met. Thus, I'm confused why the prior poster was told that room requests are not considered if a member does online check-in.
We've made four DVC trips since joining in 2009. Each time, we've checked into the DVC resort very early, usually before 8:00 AM. At that time of the morning, there is hardly anyone else checking in. We usually walk right up to the front desk and get checked in right away. The only time I remember bypassing a long line at the check-in desk was when we stayed at Pop Century. We arrived at Pop Century around noon and there were several guests in line waiting to check in. But when a CM discovered we had done online check-in, he directed us to another line that was specifically for guests who had done online check-in. We were helped immediately and were on our way to our room very quickly.
We will be at Walt Disney World next week, staying at Pop Century for two days before moving on to SSR. We've done online check-in for both segments. At Pop Century, we've asked to be placed in the '90s, and at SSR, we've asked for the Paddock area and high floor. We'll see if any of those requests are satisfied.
Thread: DVCNews Debates: Online Check-in
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Last edited by wdrl; 07-23-2012 at 08:17 AM. Reason: typo
Last edited by idratherbeinwdw; 07-23-2012 at 08:57 AM.
Enjoying This CHOICE Site
Always use it – 07-23-2012,08:38 AM
- Join Date
- Sep 2009
- My DVC Home(s)
- BCV, HHI
- Member Since
I've always used online check-in for DVC. Knowing how long it took to check-in to a resort as a paying customer I see it as a fantastic service. I certainly have arrived on a few occasions to not have my packet ready or cards not created, but I haven't see them as significant issues. In fact, I find when the cards are pre-made my kids, who are 2 & 5, have purchasing authority on their cards! I also have my room read only twice, so I don't expect it. I do arrive noonish, so room available is quite doubtful and I understand my packet my not be ready, as they are finalizing check-out and probably changing shifts. I haven't experienced a long line, but I also go off season, so it may be unique to me.
I am surprised that there is a belief that the use of online check-in impacts your room selection, especially to the negative. If anything I would expect online checkin to "reserve" you a better room. I would envision someone who checks in online is assigned one of the "best" rooms to become available that day, whereas someone who checks in at the desk gets either the "best" room available from either what is left after the online checkins, or ready to occupy. If you've ever checked in to a resort with say a reservation of two studios you may have seen something like this going on. One person's room is ready and the other's isn't, but it is not the first person to checkin who's room is ready. This has happened a few times to my family. (And I laugh all the time, because it is my dad who's room isn't ready, boy is he upset!)
What is interesting from this thread is that there are two different set of expectations with online checkin. Some people what to still have the Disney arrival and greeting experience, and others what their packet and keys so they can get going. Maybe Disney can learn from this and create an Express Checkin (I'll have to trademark that!), those people can do online checkin and then swipe a card at a kiosk which then prints out their room keys and necessary materials. Frequent travelers find this to be great at regular hotels and I can see where a frequent Disney traveler would too!
Beginning My ADVENTURE
- Join Date
- Jul 2012
- New Hampshire
- My DVC Home(s)
- Saratoga Springs Resort
- Member Since
We've used it twice. At OKW they had no record of our checkin. I wished I'd brought the print-out of our confirmation but we didn't. Note for next time! We reserved two studios, one was ready immediatly but the airconditioning wasn't working! The other was ready a short time later but there were dirty dishes left. I had to wonder, "did they change the beds?" This creeps me out (we did, however, get the building we requested though our studios were at opposite ends of the building) At AKL everything was ready for us and we were very happy with our room. I don't know what to think.
And besides, take at look at denlo's avatar and you might understand another reason why we picked the '90s. By being in the '90s, we are hoping that we get a good view of this very special icon from our room!!:
I've never used on-line check-in; always too afraid that it'll impact negatively on room request.
We request a high floor at BLT....
This upcoming trip in December however, I do plan on giving it a go - I'll let you all know how it goes when we get back. On the other hand, if anyone has experience of on-line check in at BLT (with room request); I'm keen to know your experiences.....Sharon
Por favor mantenganse alejado de las puertas-Please stand clear of the doors
So, from our personal experience, I don't think online check-in hurts our chances of getting our room requests.
Good luck in getting what you want!