A little off topic but a great post!!!
Every now and then I read trip reports on websites like tripadvisor and it absolutely amazes me what people will complain about....people forget that stuff will break and things don't always go according to plan...sometimes food is overcooked or a store is sold out of a product...I have never found a CM at any disney property to be rude....but then again I have never raised my voice at them either....When we were at Aulani we changed from a two bedroom to a one bedroom for the last few nights....Our room door lock broke (twice) and then our garbage disposal didn't work....it was frustrating that we had to make two trips to the front desk to fix it but thats life...It's not like the staff intentionally tried to ruin our vacation....It was a brand new resort and there will be glitches....things break...they fix it...People can't expect to equipment to always work our staff to test equipment every day to ensure it does work....I've watched staff members take a lot of crap from people that is just beyond their control.....Not saying a CM has ever been wrong or rude to people but in my experience they have been fantastic....
DENLO you are absolutely right....people are to focused on the me, me, me......quick example....when taking the bus at WDW my wife and I never take a seat if the bus is full and always give it up to someone with kids, seniors, etc if the bus fills after we get on....I would say less than 50% acknowelge our gesture or even say thank you...it amazes us....
As far as perks go...when we bought in we knew we were paying for the room itself....anything else was just a bonus....Just because we invest 10/20/30/40 000 or whatever doesn't mean that Disney will start taking a loss on us....I will always see it as a business and we love going....when we stop seeing DVC as a good investment ( and by investment I mean for family togetherness not money) for our family then we will sell our points....for now...I don't see that happening....